Domestic Orders Processing time is 24-48 hours (business days only). Your order will be shipped immediately after the processing period. RideFourEver 3 day shipping in the continental U.S. at UPS ground rates. no international shipping
What is your shipping policy?
All orders are shipped within 24-48 hours (excluding holidays and weekends). RideFourEver ships all orders via USPS or FedEx unless specified otherwise. All orders to be shipped within the United States, within the exception of Alaska and Hawaii, are 3 day shipping at the same cost as regular ground. Signatures are required at the time of delivery for all orders over $250(US), all order shipped via UPS Next Day Air, and for all orders with different ship to and bill to addresses. Shipping Transit Times: UPS Ground: 2-3 Business Days UPS 2 Day Air: 2-3 Business Days UPS next Day Air: 1-2 Business Days UPS Exp Air (Alaska, Hawaii): 2-3 Business Days UPS US Expedited (Puerto Rico, Guam): 3-5 Business Days UPS Standard Canada: 7-10 Business Days
How do i qualify for free shipping?
All lower 48 US orders over $75
What is your return policy?
- PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE. - Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. All weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. -Any item that has a reduced price of 20% or more may NOT be returned under any circumstance for a refund or exchange. -You may return a full priced purchased item(s) for credit to your credit card - 20% restocking fee or you may exchange for another item within 30 days of receipt. - You must complete the return or no refund will be issued. - Retrieve the RA Number on the return form and write it on the outside of the box. - Repack the item(s) in the box your order was shipped in and return the package to Studioskatesupply 230 S 65th st Kansas City,KS 66111 Returns for merchandise marked "All Sales Final" are not accepted. - Customers are responsible for return charges on shipping
What are your rules and regulations for general returns/exhanges?
In order to receive credit items must be as follows: - Shoes/Boots: all shoes must be unused, original tags attached and in the original packaging in order to be considered for return; Do not walk around in your new shoes anywhere except on your clean carpet if you expect you may return them---dirt anywhere in the soles means no return or exchange; all shoe boxes must be in brand new condition with no tape or wrapping on them--don't ship the shoes back to us in the shoe box, use the box we sent them to you in; Studioskatesupply.com doesn't return shoes due to fit issues--it's your duty to make sure they fit properly before you wear them and skate in them. - Apparel/Accessories: all apparel and accessory items must be in brand new condition to be considered for returns and exchanges; under no circumstances to we allow any goods to be returned to us that have been worn and/or washed; any tags that are on the garment and items when you receive them must still be attached when you return them or itsnon-returnable! - Videos/ Media: due to the sensitive nature of DVD's and books, studioskatesupply.com doesn't not accept any returns or exchanges on these items, unopened or not; only under the circumstance of a defective DVD will be accepts returns on media related items, and in these cases it's exchange for the same item only. - All hardgoods (skateboards, longboards, etc.) must be returned separately as sold. - Eyewear and Watches: due to the fact that eyewear (all sunglasses and goggles) and watches do not come with manufacturer's hangtags attached we will only off store credit and exchange for these sensitive items.
What if I receive a shipment that appears to be damaged?
In the event you receive a shipment that appears to be damaged, you need to contact the shipper & us right away. It is imperative you make a note of any damage or suspicious markings to the freight carrier at the time of acceptance. You will also need to save all packaging materials until the issue is resolved.
What do I do if I receive an item that is defective?
- For defective products, please follow the normal return process and include an explanation with the return for explaining the defect. - Studioskatesupply will reimburse up to $10(US) in shipping charges if the item is approved as defective. - Studioskatesupplydoes not guarantee the credit or exchange for a defective item. - The credit is only approved through manufacturer's approval.
